They cleaned it, dried it, moved everything out of the way and sanitized the area. Moved it all back, very satisfied with their work.
They were excellent to work with. The crew was very polite and very careful cleaning up after themselves. The owner was very helpful, they did excellent work.
Awesome job! Very professional and very thorough! My carpet is super clean!
They showed up on time and did a wonderful job from beginning to end.Christine T.
They did an amazing job on my carpets! I had called them due to a cat vomit situation and Francisco threw in a special cleaning method at no extra charge to fix it. And fix it, he did! The rest of the areas he cleaned look fantastic as well. He was prompt and flexible with scheduling. Very professional and polite and didn’t leave a huge mess of my entryway like so many other carpet cleaners do. They charge by the square foot and prices were reasonable. I will definitely be using them again.
Initial contact on the phone was excellent. Explained in great detail their carpet cleaning process. Arrived promptly as scheduled. Worked very efficiently and professionally. Attention to small details was good…wore shoe covers in our house…put hose guards on the wall corners, stairway railing, front door. Very professional appearance, clean new equipment. Very professional demeanor. Came back for a follow up and explained in great detail how we could treat future stains ourselves–dog soiled carpet was the reason for the original job and the follow up. Overall very impressed.Rachel P.
Very reliable and always come on time. They did an amazing job paying attention to detail and spots. I highly recommend them and trust their work.Rachel P.
Nu-Gen sent a flyer to our business and I am glad I held onto it, because they really did an awesome job restoring our building. They were hired to clean our large production warehouse walls that were covered in dirt, dust and spider webs, and to clean the offices and bathrooms. The work created such a transformation in our warehouse that our employees thought we had the walls painted as they looked so bright and new!
I had thought our office tile grout was actually a dark color, but once they finished cleaning 9 years of production gunk they were bright and white again. Our carpets look better, too. We had them cleaned a while ago by another company and Nu-Gen did a superior job to their competitor.
Their work was worth every penny!
Absolutely professional from start to finish! Moises took time to measure and record moisture levels in our house prior to giving us a detailed and specific estimate. Frank and Ariel we’re prompt every day, taking pride in the quality of work they did…. from demo to final steam cleaning and disinfecting. Aaron and other members of the NuGen team set up enough fans and dehumidfiers to completely dry the house, using an auxiliary generator to supplement our compromised electrical circuits. Moises monitored humidity and moisture levels in the house daily. As promised, copies of the moisture logs along with photo documentation and certification for the work done was provided promptly upon completion of the job. Would I hire NuGen again? Absolutely!James B.