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Testimonials

Nu-Gen was recommend to me by a friend. I figured I give them a try, I was moving into a new place that previously had pets and I needed my carpet to be clean since I have children running around. I was very suprised and pleased to see that the cleaners arrived 10 minutes before their scheduled time. In fact they had to wait for me to get home. Once in my home they explained everything that was going to be done step my step. They cleaned two bedrooms, 2 walk-in closets, living room and dining room. The crew moved all the furniture around themselves and put everything back exactly how I had it. The company was very professional and exceeded my expectations. My carpets took only 4 hours to dry, were left looking brand new, and the price I paid for the cleaning was unbeatable. I know once the weather is warmer I’m going to have them detail my car and truck. I recommend NuGen Cleaning to everyone who needs their carpets, furniture or vehicle cleaned

Amanda M.

Lake in the Hills, IL

Absolutely great people. They did an amazing job. I would hire them back anytime. Frank was great to work with and his crew was thorough and friendly

Anonymous

Frank, the owner, actually does his own servicing. He does beautiful work at a competative price. Frank completed a job at the McHenry Moose Lodge. He accepted the job and performed on a SUNDAY !
The lodge is very busy and the carpeting is very old, so finding a carpet cleaner to take on the job was not easy. It is mandatory to have the best appearances for rental of the lodge for weddings, parties, and events.The only way to go, was to hire a reasonably priced professional.
Frank accepted the job and exceeded everyone’s expectations. Anyone who showed up at the lodge noticed the difference in the carpets, and were amazed with the results.

Catherine S.

Burlington, WI

They cleaned it, dried it, moved everything out of the way and sanitized the area. Moved it all back, very satisfied with their work.

Gary Robbins

Woodridge, IL

They were excellent to work with. The crew was very polite and very careful cleaning up after themselves. The owner was very helpful, they did excellent work.

Becky Suckrow

La Grange, IL

Awesome job! Very professional and very thorough! My carpet is super clean!

They showed up on time and did a wonderful job from beginning to end.

Christine T.

Huntley ,IL

They did an amazing job on my carpets!  I had called them due to a cat vomit situation and Francisco threw in a special cleaning method at no extra charge to fix it.  And fix it, he did!  The rest of the areas he cleaned look fantastic as well.  He was prompt and flexible with scheduling.  Very professional and polite and didn’t leave a huge mess of my entryway like so many other carpet cleaners do.  They charge by the square foot and prices were reasonable.  I will definitely be using them again.

Kathryn B.

Crystal Lake, IL

They worked all day and late into the night to make sure everything was set up. They were very conscientious and careful with moving the equipment around without damaging anything. They made it less difficult to get through a rough situation. The owner, Moises, was very pleasant. His staff was very hardworking, professional and pleasant as well. I hope we never have to use them again, but if we ever needed to, we would certainly call them again.

Henry Torn

Roselle, IL

They worked all day and late into the night to make sure everything was set up. They were very conscientious and careful with moving the equipment around without damaging anything. They made it less difficult to get through a rough situation. The owner, Moises, was very pleasant. His staff was very hardworking, professional and pleasant as well. I hope we never have to use them again, but if we ever needed to, we would certainly call them again.

Henry Torn

Roselle, IL

Great work! Highly recommended!

Gary Ahlstrand

Roselle, IL

Excellent service! Above and beyond!

Amanda Surratt

They did a perfect job cleaning a badly stained carpet for me. Also very understanding when scheduling conflicts kept arising with the renter in my property. I will use them again and I recommend Nu-Gen Cleaning to my friends.

Tim Heagy

Absolutely professional from start to finish! Moises took time to measure and record moisture levels in our house prior to giving us a detailed and specific estimate. Frank and Ariel we’re prompt every day, taking pride in the quality of work they did…. from demo to final steam cleaning and disinfecting. Aaron and other members of the NuGen team set up enough fans and dehumidfiers to completely dry the house, using an auxiliary generator to supplement our compromised electrical circuits. Moises monitored humidity and moisture levels in the house daily. As promised, copies of the moisture logs along with photo documentation and certification for the work done was provided promptly upon completion of the job. Would I hire NuGen again? Absolutely!

James B.

They did a wonderful job deep cleaning and protecting my couch. Prices were good and Pakko was really friendly. I’ll use them in the future for sure

Anonymous

These guys did an amazing job. I highly recommend them. Good price and they made it look better than than when my basement was done. Frank is awesome and the crew wete friendly. Well worth the money

Sean G.

Crystal Lake, IL

Initial contact on the phone was excellent.  Explained in great detail their carpet cleaning process.  Arrived promptly as scheduled. Worked very efficiently and professionally.  Attention to small details was good…wore shoe covers in our house…put hose guards on the wall corners, stairway railing, front door.  Very professional appearance, clean new equipment.  Very professional demeanor.  Came back for a follow up and explained in great detail how we could treat future stains ourselves–dog soiled carpet was the reason for the original job and the follow up.  Overall very impressed.

Rachel P.

Crystal Lake, IL

Very reliable and always come on time. They did an amazing job paying attention to detail and spots. I highly recommend them and trust their work.

Rachel P.

Crystal Lake, IL

Nu-Gen sent a flyer to our business and I am glad I held onto it, because they really did an awesome job restoring our building. They were hired to clean our large production warehouse walls that were covered in dirt, dust and spider webs, and to clean the offices and bathrooms. The work created such a transformation in our warehouse that our employees thought we had the walls painted as they looked so bright and new!
I had thought our office tile grout was actually a dark color, but once they finished cleaning 9 years of production gunk they were bright and white again. Our carpets look better, too. We had them cleaned a while ago by another company and Nu-Gen did a superior job to their competitor.
Their work was worth every penny!

Lana M.

Woodstock ,IL

The carpet cleaning guys arrived 5 minutes earlier than scheduled and did a great job of getting my household carpet cleaned.
The crew told me exactly what they were going to do and what the expectations should be, including reviewing the price. They cleaned 3 bedrooms, a hallway, living room, and stairs for a reasonable $180. Plastic squares and foam blocks were put under the furniture they moved and told me the carpet would dry quickly, which it did, approximately 4 hours.

They were very professional and polite.
Nu-Gen Carpet Cleaning was my choice because my friend had recommended them and I will also recommend them for their quick and great service.

Eric F.

Crystal Lake, IL

Frank and moises from Nu-gen are fast and efficient. They both were very nice and very professional. They were punctual and got the job done with quality! They also had very reasonable prices! I will definitely be using them in the future for all of my carpet needs!

Chris Rivera

NuGen cleaned my carpets last week, and they did a superb job! I will use them again and recommend them to everybody.

Donald Braswell

Frank was so professional, efficient, and thorough. He did a wonderful job on the carpets in my home. Frank worked hard to fit me in his schedule in short notice. I was very happy with the work that was done and would recommend him to anyone needing their carpets cleaned.

Christine Stumpf

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